We are seeking a highly organised, self-motivated professional to work within the Admissions Department. An exciting opportunity has arisen for an organised, efficient, and enthusiastic professional. You will play a key role in the effective delivery of marketing and admissions in an exceptional school with a warm community atmosphere. Customer service is at the heart of this fast-paced role.
Main purpose of the job:
The Admissions assistant, working alongside the Admissions Manager, will be responsible for creating an outstanding experience for parents and pupils through the Admissions/ Parent Experience Journey, as families progress from initial enquiry through to and including the child's first day at Boundary Oak School. Working closely with the Admissions Manager, the role will have a direct impact on maximising the school's conversion of enquiries into new starters from Pre-School through to Senior School across the UK and overseas. The role will also support the Marketing Manager in delivering the right brand messages to all stakeholders within the school and wider community throughout all phases of the journey. The role will involve a ‘sales’ aspect across the school to encourage prospective families to move through each stage of the admissions process.
Contract: Term Time only (07:45 - 16:45) plus 6 weeks across the school year within school holiday periods (5 hours per day)
This role includes:
- conducting memorable and tailored school tours and guiding parents and students through the admissions process
- liaising with parents, school staff, representatives from Globeducate and other professionals,
- help to co-ordinate school visits, pupil taster days, induction days and admissions enquiries
- answer telephone calls and emails in a professional manner,
- ensuring enquiries are dealt with promptly with consistent attention to detail,
- accurate data entry into school systems, maintain pupil records and files to audit standards
- maintaining and reporting on data sets,
- attending Admissions events, some travel and weekend work will be involved
- provide occasional cover within the main school office, undertake general office administration tasks as required
- carry out such duties as the Admissions Manager or Senior Management Team may reasonably request throughout the academic year.
Person Specification
- A confident, warm and welcoming manner in person and on the telephone
- A good salesperson, with a commercial mind, drive and self-motivation
- Pro-active with a positive and enthusiastic attitude
- An excellent command of written English and the ability to communicate
- An eye for detail and excellent proof-reading skills
- Excellent organisational and administrative skills
- High computer literacy, particularly Microsoft Office. Knowledge of iSAMS and Hubspot is desirable.
- The ability to work well as a part of a team and to assist others where required
- A pro-active approach to planning and prioritising work with the ability to use initiative appropriately
- Flexibility, energy and resilience
- A smart personal and professional appearance.
Team working and collaboration
- Participate in any relevant meetings/professional development opportunities at the school
- Work as a team member and identify opportunities for working with colleagues and sharing the development of effective practice with them
- Work collaboratively with others to develop effective professional relationships
- Communicate effectively with parents/carers with regard to pupils’ achievements and well-being using school systems/processes as appropriate
- Communicate and co-operate with relevant external bodies
- Make a positive contribution to the wider life and ethos of the school
Professional development
- Regularly review the effectiveness of your work and its impact on the Admissions department, refining your approaches where necessary responding to advice and feedback from colleagues
- Be responsible for improving your performance through participating fully in training and development opportunities identified by the school or as developed as an outcome of your appraisal
Desirable
- Bachelor’s degree or relevant comparable experience
- Experience of working with a CRM (Customer Relationship Management System)
Essential
- Previous admissions experience within the education sector or previous experience working in a sales/ service delivery sector.
- Outstanding written and verbal communication skills
- Excellent interpersonal skills and telephone manner
- Excellent time management skills and flexibility dealing with multi-functional tasks.
- Ability to work flexibly and as part of a team.
- Confident IT skills including all Microsoft Office packages.
- Personal confidence and energy, taking ownership of personal development.
- Appropriate levels of professional, personal presentation, suitable to represent the school.
- A commitment to safeguarding and promoting the welfare of children and young people.
- A warm personable character with a high level of integrity and excellent attention to detail.
Benefits include shorter working hours during school holidays, use of school facilities including the swimming pool, pension scheme and school fee discount for staff children.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Boundary Oak is committed to safeguarding and promoting the welfare of children and young people and expects its staff and volunteers to share this commitment. The post is subject to enhanced DBS checks and good references.
Our selection process is rooted in the principles of diversity and inclusion, ensuring that every candidate is evaluated fairly and equitably, regardless of their background, ethnicity, gender, age, sexual orientation, disability, or any other characteristic.
Diversity Statement
Our selection process is rooted in the principles of diversity and inclusion, ensuring that every candidate is evaluated fairly and equitably, regardless of their background, ethnicity, gender, age, sexual orientation, disability, or any other characteristic. Our selection process is rooted in the principles of diversity and inclusion, ensuring that every candidate is evaluated fairly and equitably, regardless of their background, ethnicity, gender, age, sexual orientation, disability, or any other characteristic.